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Brand & User Experience Leadership

Design Patents

Kelly’s work in healthtech has manifested in several patents for proprietary design processes.

System for Onboarding Participants of Health Services Programs

System for Remotely Running a Service Program 

System for Electronically Administering Health Services

Published Thinking

New! User Experience Magazine, Connecting UX and EX: Better Employee Experience

New! DMI:Review published by Wiley, UX Your Design Team

Recent Interviews

Upcoming Webinar

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2024 UX Webinar Series
UXPressia

About this Presentation

​You’ve created your journey map, but what’s next? In this engaging session with Kelly Jura, you’ll learn how to transform the customer journey mapping process into actionable insights that can drive iteration and ultimately enhance the user experience.  Kelly will showcase examples of journey maps and demonstrate how they can inform product roadmaps, providing you with hands-on approaches to drive meaningful action.

Register for Webinar

Recent Talks, Classes & Workshops

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2024 Women’s Business Leadership CONFERENCE
Columbia University Women’s Business Society

“From Seed to Success”

February 11, 2024

About this Panel

CWBS hosted the 20th Annual Women’s Business Leadership Conference, “Seed to Success,” which showcased the entrepreneurial and innovative talents of women across the Finance, Consulting, Tech, Start-Up, Wellness, Fashion, and Creative spaces.  

The “From Seed to Success” panel included tech leaders from ScreenPal, Google, Figma, Girls Who Code, and Synthetivity. 

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Absolutely loved hearing you speak at the Start From Scratch panel at CWBS. It was truly inspiring to hear your insights.

Shanmukha, via Linkedin

Thank you for coming to the CWBS conference on Sunday! I appreciate your inclusiveness, knowledge, and insight.

Christall, via Linkedin

September 6, 2023, 10:45 – 11:15 ET, Virtual

About this Presentation

The workplace has changed, and employees’ needs and priorities have evolved. With the current volatility in technology, quiet quitting, and changes in employee sentiment, it’s vital to look at your employee experience with a user experience mindset. 

See Session on Demand

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2023 Master Class, Hosted by Kelly Jura
Interaction Design Foundation (IxDF)

How to Create Actionable Journey Maps 

About the Master Class

Creating a user journey map from scratch can be a daunting process, however it’s a highly valuable skill and tool to possess for a better understanding of the user experience. Building on the foundations from her first Master Class, User Journey Mapping for Better UX, Kelly leads an interactive, step-by-step process of creating a B2C user journey map using a persona and sample data.

Watch the Master Class on Demand

What people are saying

I loved your presentation today! You were thorough, cogent, and fascinating.

David, via Linkedin

Mind blowing master class that covered all important points. Thanks for guidance.

Prachi, via Linkedin

I really enjoyed your IxDF presentation… just outstanding on a number of levels. Helped me better understand connecting journey mapping to business processes.

Christian, via Linkedin

I enjoyed both of your IxDF Journey Mapping Master Classes. Just finished How To Create Actionable User Journey Maps and found your teaching style interesting & easily understandable.

Sue, via Linkedin

About this Leadership Series Presentation

As an accomplished user experience professional, Kelly will discuss how to employ user experience research and design methods to improve team performance, internal culture, and overall work experience. By embracing collaboration and bringing together those who are responsible for employee experience with the user experience team, valuable data can be collected. This feedback can be used to make iterative changes, resulting in a better work experience for employees, leading to higher motivation and loyalty.

Watch the Ladies that UX Presentation here

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2023 global conference 
WomenTech Network Chief in Tech Summit

Connecting UX & EX: A Better Experience for Everyone 

About this Presentation

Leveraging user insights, data collection, research, and iterative development through formal feedback loops is common practice when honing your user experience. So, why isn’t that the case when building internal structures? These same approaches apply to optimizing team function, the internal brand and working experience. This approach is critical now more than ever, since remote work has reached a tipping point – with the inability to formally address company culture and employee experience as issues arise around the office. By shaping employee experience with thoughtfully designed structures, insights around motivators and pain points, as well as feedback informing an improvement loop, a better experience can result across functions. Common UX tools like personas, journey mapping, and contextual feedback can be applied to internal teams to increase productivity, raise levels of job satisfaction and improve overall business performance.

Watch the Presentation on Demand

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2023 Workshop : Baltimore / DC – Design Management Institute Diversity in Design Conference
2023 WORKSHOP : Cambridge / Boston, MA – Design Leadership Conference

Connecting EX & UX: Journey Mapping the Employee Experience

About this Workshop

Learn how to leverage common user experience (UX) principles to uncover actionable insights into your team’s working experience using an empathetic mindset and journey mapping framework. These iterative tools can help to optimize the employee experience by understanding the role of motivations and emotions, highlighting key touchpoints, and uncovering friction points and communication gaps in the employee experience.

What people are saying

Thoroughly enjoyed your workshop on journey mapping the employee experience!

Sophia, via Linkedin

Your session was extremely eye opening and valuable!

John, via Linkedin

Kelly’s ability to explain complex concepts in a simple and understandable way is commendable. She created an inclusive and collaborative learning environment, which allowed participants to actively engage and share their insights. Her passion for bridging the gap between UX and EX is evident in her teaching.

I walked away from the workshop with a deeper understanding of how these two crucial aspects of business are interconnected and the practical steps to enhance them. Kelly’s expertise and teaching style make her an excellent facilitator in this field.

Angela, via Linkedin Recommendation

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2022 Master Class, Hosted by Kelly Jura
Interaction Design Foundation (IxDF)

User Journey Mapping for Better User Experience (UX)

About the Master Class

Uncover actionable insights using an empathetic mindset and a user journey mapping framework. Iterate and optimize user experience by highlighting key touchpoints and uncovering product or communication gaps.

In this Master Class, Kelly Jura, renaissance woman and UX design pioneer, will illustrate why user journey mapping can be one of the best exercises you’ll ever conduct.

Watch the Master Class on Demand

What people are saying

I very much enjoyed your presentation today on User Journey Mapping. This has been one of the best, clear, and informative presentations on the topic.

Annette, via Linkedin

One of the best encapsulations of meaningful User Journey Mapping I’ve seen to-date.

Matthew, via Linkedin

2022 GLOBAL CONFERENCE
WomenTech Key Tech Summit

User Experience Design is About Relationships

2022 MBA PROGRAM
California Polytechnic (Cal Poly)

Guest Lecturer on Branding, Analytics, & Data Visualization

For workshop booking & speaking opportunities, email: pr@kjura.com

Interested in a 1:1 UX Coaching Session for job prep or portfolio/resume review? Book a Session ($) 

Recent Recognition

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Women & Diverse Design Leaders, Global Corporations 2023

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Finalist 2023 WomenTech Network Leader of the Year

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The EdTech Awards 2024 Winner for e-Learning Solution, New Product, Presentation Solution, and Video-Based Learning Solution for ScreenPal

The EdTech Awards 2023 Winner for Video-Based Learning Solution for ScreenPal

 

House of #EdTech, 2022 Final 4, Winner: ScreenPal 

 

GD USA: American Inhouse Design Awards, Graphic Design Awards, American Package Design Awards, Digital Design Awards

 

Tech & Learning:
Awards of Excellence: Best of 2022 in Higher Education

Best in Show ISTE 2023

“I had the rare privilege of joining the same team as Kelly at about the same time. We got to work alongside each other redesigning and rebuilding a company brand and online presence from the ground up. Her skillsets transcend just design and user experience, but get deeper into the psychology of the user and bigger vision for the business. She is powerhouse that delivers at a dizzying pace, and empathetic and powerful leader in her space. I would jump at the chance to work with her again.”
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Senior Full Stack Developer
Recommendation via Linkedin