Brand & User Experience Leadership
Experience Management: Unifying User Experience (UX), Customer Experience (CX) & Employee Experience (EX)
Design Patents
Kelly’s work in healthtech has manifested in several patents for proprietary design processes.
System for Onboarding Participants of Health Services Programs
System for Remotely Running a Service Program
System for Electronically Administering Health Services
Published Thinking
New! User Experience Magazine, Connecting UX and EX: Better Employee Experience
DMI:Review published by Wiley, UX Your Design Team
Recent Interviews
New! Lyssna (formerly Usability Hub), Why is UX research an important step in the product development life cycle?
UXArmy Podcast, The Intersection of User Experience and Employee Experience
New! UXtweak – Women in UX, Kelly Jura: Global Product Rebrand and the Research Behind It
New! Lyssna (formerly Usability Hub), UX Designer Resumes, Expert Tips from Leading UX Designers and Hiring Managers
Ph.Creative, 11 Employer Brand Cliches to Avoid
Recent Talks, Classes & Workshops
2024 Be More Festival
ADPList
About this Keynote Presentation
A brand’s name is one of its most important elements. What drives an organization to change it? In this talk, we’ll explore the dynamics of Branding, Design Strategy, and User Experience. She’ll share the multi-year journey to rename the global SaaS company, Screencast-O-Matic, to match the expanded product offering and position the company for the next chapter of growth. Kelly will discuss:
• The impact of a brand’s name on its identity
• How user feedback steered the expansion of the brand’s offering
• How a unified employee experience and purpose drove this effort forward.
2024 UX Webinar Series
UXPressia
About this Presentation
You’ve created your journey map, but what’s next? In this engaging session with Kelly Jura, you’ll learn how to transform the customer journey mapping process into actionable insights that can drive iteration and ultimately enhance the user experience. Kelly will showcase examples of journey maps and demonstrate how they can inform product roadmaps, providing you with hands-on approaches to drive meaningful action.
2024 Women’s Business Leadership CONFERENCE
Columbia University Women’s Business Society
“From Seed to Success”
February 11, 2024
About this Panel
CWBS hosted the 20th Annual Women’s Business Leadership Conference, “Seed to Success,” which showcased the entrepreneurial and innovative talents of women across the Finance, Consulting, Tech, Start-Up, Wellness, Fashion, and Creative spaces.
The “From Seed to Success” panel included tech leaders from ScreenPal, Google, Figma, Girls Who Code, and Synthetivity.
2023 GLOBAL DESIGN CONFERENCE
UXDG Design Summit
Reinvent your EX with a UX mindset: Shaping Employee Experience for Organizational Culture
September 6, 2023, 10:45 – 11:15 ET, Virtual
About this Presentation
The workplace has changed, and employees’ needs and priorities have evolved. With the current volatility in technology, quiet quitting, and changes in employee sentiment, it’s vital to look at your employee experience with a user experience mindset.
2023 Master Class, Hosted by Kelly Jura
Interaction Design Foundation (IxDF)
How to Create Actionable Journey Maps
About the Master Class
Creating a user journey map from scratch can be a daunting process, however it’s a highly valuable skill and tool to possess for a better understanding of the user experience. Building on the foundations from her first Master Class, User Journey Mapping for Better UX, Kelly leads an interactive, step-by-step process of creating a B2C user journey map using a persona and sample data.
What people are saying
2023 LEADERSHIP SERIES
Ladies that UX North America
Understanding the Value of Applying UX Principles for Optimal Employee Experience
About this Leadership Series Presentation
Kelly will discuss how to employ user experience research and design methods to improve team performance, internal culture, and overall work experience. Valuable data can be collected by embracing collaboration and bringing together those responsible for employee experience with the user experience team. This feedback can be used to make iterative changes, resulting in a better work experience for employees, leading to higher motivation and loyalty.
2023 global conference
WomenTech Network Chief in Tech Summit
Connecting UX & EX: A Better Experience for Everyone
About this Presentation
Leveraging user insights, data collection, research, and iterative development through formal feedback loops is common practice when honing your user experience. So, why isn’t that the case when building internal structures? These same approaches apply to optimizing team function, the internal brand and working experience. This approach is critical now more than ever, since remote work has reached a tipping point – with the inability to formally address company culture and employee experience as issues arise around the office. By shaping employee experience with thoughtfully designed structures, insights around motivators and pain points, as well as feedback informing an improvement loop, a better experience can result across functions. Common UX tools like personas, journey mapping, and contextual feedback can be applied to internal teams to increase productivity, raise levels of job satisfaction and improve overall business performance.
Watch the Presentation on Demand
2023 Workshop : Baltimore / DC – Design Management Institute Diversity in Design Conference
2023 WORKSHOP : Cambridge / Boston, MA – Design Leadership Conference
Connecting EX & UX: Journey Mapping the Employee Experience
About this Workshop
Learn how to leverage common user experience (UX) principles to uncover actionable insights into your team’s working experience using an empathetic mindset and journey mapping framework. These iterative tools can help to optimize the employee experience by understanding the role of motivations and emotions, highlighting key touchpoints, and uncovering friction points and communication gaps in the employee experience.
What people are saying
2022 Master Class, Hosted by Kelly Jura
Interaction Design Foundation (IxDF)
User Journey Mapping for Better User Experience (UX)
About the Master Class
Uncover actionable insights using an empathetic mindset and a user journey mapping framework. Iterate and optimize user experience by highlighting key touchpoints and uncovering product or communication gaps.
In this Master Class, Kelly Jura, renaissance woman and UX design pioneer, will illustrate why user journey mapping can be one of the best exercises you’ll ever conduct.
What people are saying
2022 Conference
DevLearn
Reach Your Learning Goals Faster Through Video
2022 GLOBAL CONFERENCE
WomenTech Key Tech Summit
User Experience Design is About Relationships
2022, 2023, 2024 MBA PROGRAM
California Polytechnic (Cal Poly)
Guest Lecturer on Branding, Analytics, & Data Visualization
For workshop booking & speaking opportunities, email: pr@kjura.com
Interested in a 1:1 UX Coaching Session for job prep or portfolio/resume review? Book a Session ($)
User Interviews, 36 Active UX Leaders to Follow on Linkedin in 2023
The EdTech Awards 2024 Winner for e-Learning Solution, New Product, Presentation Solution, and Video-Based Learning Solution for ScreenPal
The EdTech Awards 2023 Winner for Video-Based Learning Solution for ScreenPal
House of #EdTech, 2022 Final 4, Winner: ScreenPal
GD USA: American Inhouse Design Awards, Graphic Design Awards, American Package Design Awards, Digital Design Awards
Tech & Learning:
Awards of Excellence: Best of 2022 in Higher Education
Best in Show ISTE 2023
“I had the rare privilege of joining the same team as Kelly at about the same time. We got to work alongside each other redesigning and rebuilding a company brand and online presence from the ground up. Her skillsets transcend just design and user experience, but get deeper into the psychology of the user and bigger vision for the business. She is powerhouse that delivers at a dizzying pace, and empathetic and powerful leader in her space. I would jump at the chance to work with her again.”
Senior Full Stack Developer
Recommendation via Linkedin